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Dissertation: Analysis and study of the scor model to represent the supply chain and its integration with CRM and SRM systems

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Dissertation: Analysis and study of the scor model to represent the supply chain and its integration with CRM and SRM systems

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Martí Oliver, MV. (2012). Dissertation: Analysis and study of the scor model to represent the supply chain and its integration with CRM and SRM systems. http://hdl.handle.net/10251/28418.

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Título: Dissertation: Analysis and study of the scor model to represent the supply chain and its integration with CRM and SRM systems
Autor:
Director(es): Ofearghail Michael
Entidad UPV: Universitat Politècnica de València. Escuela Técnica Superior de Ingenieros Industriales - Escola Tècnica Superior d'Enginyers Industrials
Fecha difusión:
Fecha acto/lectura: 2012-07
Resumen:
Consulta en la Biblioteca ETSI Industriales(9145)


[eng]The study of the supply chain is becoming complex, consumer needs are changing, activities are being outsourced and costs reduced, quality increased and new markets appearing. Customer relationship management (CRM), ...[+]
Palabras clave: Consulta en la Biblioteca ETSI Industriales , Logística empresarial
Derechos de uso: Cerrado
Titulación: Ingeniero Industrial-Enginyer Industrial
Tipo: Proyecto/Trabajo fin de carrera/grado

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