- -

Social networks and Web 3.0: their impact on the management and marketing of organizations

RiuNet: Repositorio Institucional de la Universidad Politécnica de Valencia

Compartir/Enviar a

Citas

Estadísticas

  • Estadisticas de Uso

Social networks and Web 3.0: their impact on the management and marketing of organizations

Mostrar el registro sencillo del ítem

Ficheros en el ítem

dc.contributor.author Garrigós Simón, Fernando José es_ES
dc.contributor.author Lapiedra Alcami, Rafael es_ES
dc.contributor.author Barberá Ribera, María Teresa es_ES
dc.date.accessioned 2014-03-28T08:14:22Z
dc.date.issued 2012
dc.identifier.issn 0025-1747
dc.identifier.uri http://hdl.handle.net/10251/36696
dc.description.abstract [EN] Purpose - Innovations, coupled with the advancement of new information and communication technologies (ICTs) and the evolution of the internet, have had a profound impact on the structure of firms and have altered the decision-making process. In the new economic and social environment, the understanding of the developments and transformations undergone by ICTs with the advancement of social networks and Web 3.0 technology is vital because of the influence of recent innovations in the competitiveness of organizations. The aim of this paper is to achieve an in-depth understanding of the new environment that has emerged with these developments. Design/methodology/approach - The study focuses on the use of social networks and the conception of the corresponding new business models, highlighting the importance of community managers and crowdsourcing processes. Findings- The paper explores the possible sources of competitive advantages open to organizations in the light of recent innovatiions, and highlights the developments that they should implement to improve the decision management process and exploit new situations. Practical implications - The paper analyzes the impact of social networks and Web 3.0 technology in the management and marketing of organizations, highlighting certain mechanisms to improve competitive advantages for organizations. Originality/value - The impact of social networks and Web 3.0 technology on organizations has not been analyzed in the literature. The paper also highlights the importance of community managers and crowdsourcing processes in coping with the new environment. es_ES
dc.description.sponsorship The authors acknowledge financial support from Universitat Politècnica de València, (PAID-00-10).
dc.format.extent 11 es_ES
dc.language Inglés es_ES
dc.publisher Emerald es_ES
dc.relation.ispartof Management Decision es_ES
dc.rights Reserva de todos los derechos es_ES
dc.subject Social networks es_ES
dc.subject Community manager es_ES
dc.subject Crowdsourcing, Innovation es_ES
dc.subject Organizations es_ES
dc.subject Communication technologies es_ES
dc.subject Competitive strategy es_ES
dc.subject.classification ORGANIZACION DE EMPRESAS es_ES
dc.title Social networks and Web 3.0: their impact on the management and marketing of organizations es_ES
dc.type Artículo es_ES
dc.embargo.lift 10000-01-01
dc.embargo.terms forever es_ES
dc.identifier.doi 10.1108/00251741211279657
dc.relation.projectID info:eu-repo/grantAgreement/UPV//PAID-00-10/ es_ES
dc.rights.accessRights Cerrado es_ES
dc.contributor.affiliation Universitat Politècnica de València. Departamento de Organización de Empresas - Departament d'Organització d'Empreses es_ES
dc.description.bibliographicCitation Garrigós Simón, FJ.; Lapiedra Alcami, R.; Barberá Ribera, MT. (2012). Social networks and Web 3.0: their impact on the management and marketing of organizations. Management Decision. 50(10):1880-1890. https://doi.org/10.1108/00251741211279657 es_ES
dc.description.accrualMethod S es_ES
dc.relation.publisherversion http://www.emeraldinsight.com/journals.htm?issn=0025-1747&volume=50&issue=10&articleid=17063589&show=html es_ES
dc.description.upvformatpinicio 1880 es_ES
dc.description.upvformatpfin 1890 es_ES
dc.type.version info:eu-repo/semantics/publishedVersion es_ES
dc.description.volume 50 es_ES
dc.description.issue 10 es_ES
dc.relation.senia 233725
dc.contributor.funder Universitat Politècnica de València
dc.description.references Antezana, E., Kuiper, M., & Mironov, V. (2009). Biological knowledge management: the emerging role of the Semantic Web technologies. Briefings in Bioinformatics, 10(4), 392-407. doi:10.1093/bib/bbp024 es_ES
dc.description.references Arnone, L., Geerts, A., & Scoubeau, C. (2009). Implementing company-managed virtual communities as a relationship marketing tool: a decision systems analysis. Journal of Customer Behaviour, 8(1), 5-27. doi:10.1362/147539209x414362 es_ES
dc.description.references Berners‐Lee, T., Hendler, J. and Lassila, O. (2001), “The semantic web”,Scientific American, Vol. 284 No. 5, May, pp. 35‐43. es_ES
dc.description.references boyd, danah m., & Ellison, N. B. (2007). Social Network Sites: Definition, History, and Scholarship. Journal of Computer-Mediated Communication, 13(1), 210-230. doi:10.1111/j.1083-6101.2007.00393.x es_ES
dc.description.references Brabham, D. C. (2008). Crowdsourcing as a Model for Problem Solving. Convergence: The International Journal of Research into New Media Technologies, 14(1), 75-90. doi:10.1177/1354856507084420 es_ES
dc.description.references Burt, R. S., Hogarth, R. M., & Michaud, C. (2000). The Social Capital of French and American Managers. Organization Science, 11(2), 123-147. doi:10.1287/orsc.11.2.123.12506 es_ES
dc.description.references Caro, F., & Gallien, J. (2010). Inventory Management of a Fast-Fashion Retail Network. Operations Research, 58(2), 257-273. doi:10.1287/opre.1090.0698 es_ES
dc.description.references Chiu, C.-M., Hsu, M.-H., & Wang, E. T. G. (2006). Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories. Decision Support Systems, 42(3), 1872-1888. doi:10.1016/j.dss.2006.04.001 es_ES
dc.description.references Chui, M., Miller, A. and Roberts, R.P. (2009), “Six ways to make Web 2.0 work”,McKinsey on Business Technology, Vol. 16, Summer, pp. 2‐10. es_ES
dc.description.references Corney, J. R., Sanchez, C. T., Jagadeesan, A. P., & Regli, W. C. (2009). Outsourcing labour to the cloud. International Journal of Innovation and Sustainable Development, 4(4), 294. doi:10.1504/ijisd.2009.033083 es_ES
dc.description.references Feigenbaum, L., Herman, I., Hongsermeier, T., Neumann, E., & Stephens, S. (2007). The Semantic Web in Action. Scientific American, 297(6), 90-97. doi:10.1038/scientificamerican1207-90 es_ES
dc.description.references Ferdows, K., Lewis, M.A. and Machuca, J.A.D. (2004), “Rapid‐fire fulfillment”,Harvard Business Review, Vol. 82 No. 11, pp. 104‐10. es_ES
dc.description.references Fuchs, C., Hofkirchner, W., Schafranek, M., Raffl, C., Sandoval, M., & Bichler, R. (2010). Theoretical Foundations of the Web: Cognition, Communication, and Co-Operation. Towards an Understanding of Web 1.0, 2.0, 3.0. Future Internet, 2(1), 41-59. doi:10.3390/fi2010041 es_ES
dc.description.references Geiger, D., Seedorf, S., Schulze, T., Nickerson, R. and Schader, M. (2011), “Managing the crowd: towards a taxonomy of crowdsourcing processes”,Proceedings of the Seventeenth Americas Conference on Information Systems, August 4th‐7th, Detroit, Michigan, pp. 1‐11. es_ES
dc.description.references Hendler, J. (2009). Web 3.0 Emerging. Computer, 42(1), 111-113. doi:10.1109/mc.2009.30 es_ES
dc.description.references Hsu, M.-H., Ju, T. L., Yen, C.-H., & Chang, C.-M. (2007). Knowledge sharing behavior in virtual communities: The relationship between trust, self-efficacy, and outcome expectations. International Journal of Human-Computer Studies, 65(2), 153-169. doi:10.1016/j.ijhcs.2006.09.003 es_ES
dc.description.references Jarillo, J. C. (1988). On strategic networks. Strategic Management Journal, 9(1), 31-41. doi:10.1002/smj.4250090104 es_ES
dc.description.references Kalpič, B., & Bernus, P. (2006). Business process modeling through the knowledge management perspective. Journal of Knowledge Management, 10(3), 40-56. doi:10.1108/13673270610670849 es_ES
dc.description.references Kleemann, F., Voß, G.G. and Rieder, K. (2008), “Un(der)paid innovators: the commercial utilization of consumer work through crowdsourcing”,Science, Technology & Innovation Studies, Vol. 4 No. 1, July, pp. 5‐26. es_ES
dc.description.references Kodama, M. (2005). New knowledge creation through leadership-based strategic community—a case of new product development in IT and multimedia business fields. Technovation, 25(8), 895-908. doi:10.1016/j.technovation.2004.02.016 es_ES
dc.description.references Lin, F., & Hsueh, C. (2006). Knowledge map creation and maintenance for virtual communities of practice. Information Processing & Management, 42(2), 551-568. doi:10.1016/j.ipm.2005.03.026 es_ES
dc.description.references Lin, F., Lin, S., & Huang, T. (2008). Knowledge sharing and creation in a teachers’ professional virtual community. Computers & Education, 50(3), 742-756. doi:10.1016/j.compedu.2006.07.009 es_ES
dc.description.references Michlmayr, M. (2009), “Community management in open source projects”,Upgrade, Vol. 10 No. 2, pp. 22‐6. es_ES
dc.description.references De Moor, A., & Weigand, H. (2007). Formalizing the evolution of virtual communities. Information Systems, 32(2), 223-247. doi:10.1016/j.is.2005.09.002 es_ES
dc.description.references Peppard, J., & Rylander, A. (2006). From Value Chain to Value Network: European Management Journal, 24(2-3), 128-141. doi:10.1016/j.emj.2006.03.003 es_ES
dc.description.references Prahalad, C. and Hamel, G. (1990), “The core competence of the corporation”,Harvard Business Review, Vol. 68 No. 3, pp. 79‐91. es_ES
dc.description.references Rieder, K. and Voß, G.G. (2010), “The working customer ‐ an emerging new type of consumer”,Psychology of Everyday Activity, Vol. 3 No. 2, pp. 2‐10. es_ES
dc.description.references Rohrbeck, R. (2010). Harnessing a network of experts for competitive advantage: technology scouting in the ICT industry. R&D Management, 40(2), 169-180. doi:10.1111/j.1467-9310.2010.00601.x es_ES
dc.description.references Sull, D., & Turconi, S. (2008). Fast fashion lessons. Business Strategy Review, 19(2), 4-11. doi:10.1111/j.1467-8616.2008.00527.x es_ES
dc.description.references Teo, T. S. H., & Pian, Y. (2004). A model for Web adoption. Information & Management, 41(4), 457-468. doi:10.1016/s0378-7206(03)00084-3 es_ES
dc.description.references Sophia van Zyl, A. (2009). The impact of Social Networking 2.0 on organisations. The Electronic Library, 27(6), 906-918. doi:10.1108/02640470911004020 es_ES
dc.description.references Wirtz, B. W., Schilke, O., & Ullrich, S. (2010). Strategic Development of Business Models. Long Range Planning, 43(2-3), 272-290. doi:10.1016/j.lrp.2010.01.005 es_ES
dc.description.references Yoon, E. J., & Zhou, W. (2011). Mixed Strategy Multiple-Channel Retailing With RFID Information. Journal of Organizational Computing and Electronic Commerce, 21(4), 368-383. doi:10.1080/10919392.2011.614557 es_ES
dc.description.references D'Angelo, B. (2010), “Social media community management: implications for business communication curriculum”,Proceedings of the 75th Annual Convention of the Association for Business Communication. October 27‐30 – Chicago, Illinois, available at: http://businesscommunication.org/wp‐content/uploads/2011/04/ABC‐2010‐13.pdf (accessed 14 November 2011). es_ES
dc.description.references Randeree, E. (2006). Knowledge management: securing the future. Journal of Knowledge Management, 10(4), 145-156. doi:10.1108/13673270610679435 es_ES
dc.description.references Shadbolt, N., Berners-Lee, T., & Hall, W. (2006). The Semantic Web Revisited. IEEE Intelligent Systems, 21(3), 96-101. doi:10.1109/mis.2006.62 es_ES


Este ítem aparece en la(s) siguiente(s) colección(ones)

Mostrar el registro sencillo del ítem