Fundamentals of supply chain management and proccess improvement tarleton state university, texas

Abstract

Consulta en la Biblioteca ETSI Industriales (Riunet)

[EN] This paper starts with an overview of supply chain management concepts. Then, the following section addresses the need to align supply chain strategy with business strategy as a competitive advantage. The third section points out some of the considerations to bear in mind when designing the supply chain, as well as some continuous improvement considerations. A real case in the company PECOFacet shows how opportunities for improvement can be identified by doing a Value Stream Map. The chapter after that focuses on market segmentation and the importance of effectively reaching the customer. This leads to the next chapter where customer relationship management concepts are brought up. Finally, the last section strives to go through the supply management concepts of total cost of ownership, the buy-make analysis, the development of supply plans, and the relevance of supplier relationship management.