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Seeking organisational excellence by using the information coming from the EFQM excellence model as starting point: application to a real case

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Seeking organisational excellence by using the information coming from the EFQM excellence model as starting point: application to a real case

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Alfaro Saiz, JJ.; Carot Sierra, JM.; Rodríguez Rodríguez, R.; Jabaloyes Vivas, JM. (2011). Seeking organisational excellence by using the information coming from the EFQM excellence model as starting point: application to a real case. Total Quality Management and Business Excellence. 22(8):853-868. doi:10.1080/14783363.2011.597595

Por favor, use este identificador para citar o enlazar este ítem: http://hdl.handle.net/10251/49590

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Title: Seeking organisational excellence by using the information coming from the EFQM excellence model as starting point: application to a real case
Author: Alfaro Saiz, Juan José Carot Sierra, José Miguel Rodríguez Rodríguez, Raúl Jabaloyes Vivas, José Manuel
UPV Unit: Universitat Politècnica de València. Departamento de Organización de Empresas - Departament d'Organització d'Empreses
Universitat Politècnica de València. Departamento de Estadística e Investigación Operativa Aplicadas y Calidad - Departament d'Estadística i Investigació Operativa Aplicades i Qualitat
Issued date:
Abstract:
This paper describes how to use the information coming from applying the EFQM excellence model to analyse the perception that the members of an organisation have of it regarding their business vision. Such an analysis is ...[+]
Subjects: Business vision , Data analysis , Excellence model
Copyrigths: Reserva de todos los derechos
Source:
Total Quality Management and Business Excellence. (issn: 1478-3363 ) (eissn: 1478-3371 )
DOI: 10.1080/14783363.2011.597595
Publisher:
Taylor & Francis
Publisher version: http://dx.doi.org/10.1080/14783363.2011.597595
Type: Artículo

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