Alfaro Saiz, JJ.; Carot Sierra, JM.; Rodríguez Rodríguez, R.; Jabaloyes Vivas, JM. (2011). Seeking organisational excellence by using the information coming from the EFQM excellence model as starting point: application to a real case. Total Quality Management and Business Excellence. 22(8):853-868. doi:10.1080/14783363.2011.597595
Por favor, use este identificador para citar o enlazar este ítem: http://hdl.handle.net/10251/49590
Title: | Seeking organisational excellence by using the information coming from the EFQM excellence model as starting point: application to a real case | |
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This paper describes how to use the information coming from applying the EFQM excellence model to analyse the perception that the members of an organisation have of it regarding their business vision. Such an analysis is ...[+]
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Copyrigths: | Reserva de todos los derechos | |
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Publisher version: | http://dx.doi.org/10.1080/14783363.2011.597595 | |
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