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Developing a performance management model for the implementation of TQM practices in public education centres

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Developing a performance management model for the implementation of TQM practices in public education centres

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Mateos Ronco, AM.; Hernandez Mezquida, JM. (2016). Developing a performance management model for the implementation of TQM practices in public education centres. Total Quality Management and Business Excellence. 1-33. doi:10.1080/14783363.2016.1216309

Por favor, use este identificador para citar o enlazar este ítem: http://hdl.handle.net/10251/81007

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Title: Developing a performance management model for the implementation of TQM practices in public education centres
Author:
UPV Unit: Universitat Politècnica de València. Facultad de Administración y Dirección de Empresas - Facultat d'Administració i Direcció d'Empreses
Issued date:
Embargo end date: 2018-02-05
Abstract:
[EN] Achieving excellence in public education centre management is a means to attain higher quality in education. This can be reached by implementing performance management. This paper proposes a comprehensive management ...[+]
Subjects: EFQM model , TQM , Public education centres , Balanced scorecard , Delphi method
Copyrigths: Reserva de todos los derechos
Source:
Total Quality Management and Business Excellence. (issn: 1478-3363 ) (eissn: 1478-3371 )
DOI: 10.1080/14783363.2016.1216309
Publisher:
Taylor & Francis (Routledge)
Publisher version: http://dx.doi.org/10.1080/14783363.2016.1216309
Type: Artículo

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