Wieser, D.; Seeler, J.; Sixl-Daniell, K.; Zehrer, A. (2017). Online Students’ Expectations Differ: The advantage of assessing students’ expectations in online education. En Proceedings of the 3rd International Conference on Higher Education Advances. Editorial Universitat Politècnica de València. 1113-1120. https://doi.org/10.4995/HEAD17.2017.5525
Por favor, use este identificador para citar o enlazar este ítem: http://hdl.handle.net/10251/104025
Title:
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Online Students’ Expectations Differ: The advantage of assessing students’ expectations in online education
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Author:
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Wieser, Desiree
Seeler, Jürgen
Sixl-Daniell, Karin
Zehrer, Anita
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Issued date:
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Abstract:
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[EN] Students’ feedback on online education has become of major importance for many higher education institutions. While researchers already identified students’ success factors and analyzed students’ satisfaction in online ...[+]
[EN] Students’ feedback on online education has become of major importance for many higher education institutions. While researchers already identified students’ success factors and analyzed students’ satisfaction in online study programs and courses, the role of expectations in students’ online educational experience has been very often neglected in previous research. Our study adds here as it captures students’ expectations at the beginning of an online study program, highlighting the differences to traditional on-campus students. Our results reveal that expectations of on-line students differ from the expectations of on-campus students and must therefore not be confused. Furthermore, the assessment of student expectations is not only a way to consider and satisfy students’ needs in order to improve online programs or courses, but also a means to track the institutions own performance.Keywords: Online Education; Student Experience; Expectations, Retention, Higher Education Management
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Subjects:
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Higher Education
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Learning
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Educational systems
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Teaching
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Online education
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Student experience
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Expectations
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Retention
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Higher education management
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Copyrigths:
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Reconocimiento - No comercial - Sin obra derivada (by-nc-nd)
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ISBN:
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9788490485903
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Source:
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Proceedings of the 3rd International Conference on Higher Education Advances.
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DOI:
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10.4995/HEAD17.2017.5525
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Publisher:
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Editorial Universitat Politècnica de València
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Publisher version:
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http://ocs.editorial.upv.es/index.php/HEAD/HEAD17/paper/view/5525
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Conference name:
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Third International Conference on Higher Education Advances
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Conference place:
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Valencia, Spain
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Conference date:
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June 21-23,2017
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Type:
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Capítulo de libro
Comunicación en congreso
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