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Online Students’ Expectations Differ: The advantage of assessing students’ expectations in online education

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Online Students’ Expectations Differ: The advantage of assessing students’ expectations in online education

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dc.contributor.author Wieser, Desiree es_ES
dc.contributor.author Seeler, Jürgen es_ES
dc.contributor.author Sixl-Daniell, Karin es_ES
dc.contributor.author Zehrer, Anita es_ES
dc.date.accessioned 2018-06-14T07:42:20Z
dc.date.available 2018-06-14T07:42:20Z
dc.date.issued 2017-06-26
dc.identifier.isbn 9788490485903
dc.identifier.uri http://hdl.handle.net/10251/104025
dc.description.abstract [EN] Students’ feedback on online education has become of major importance for many higher education institutions. While researchers already identified students’ success factors and analyzed students’ satisfaction in online study programs and courses, the role of expectations in students’ online educational experience has been very often neglected in previous research. Our study adds here as it captures students’ expectations at the beginning of an online study program, highlighting the differences to traditional on-campus students. Our results reveal that expectations of on-line students differ from the expectations of on-campus students and must therefore not be confused. Furthermore, the assessment of student expectations is not only a way to consider and satisfy students’ needs in order to improve online programs or courses, but also a means to track the institutions own performance.Keywords: Online Education; Student Experience; Expectations, Retention, Higher Education Management es_ES
dc.format.extent 8 es_ES
dc.language Inglés es_ES
dc.publisher Editorial Universitat Politècnica de València es_ES
dc.relation.ispartof Proceedings of the 3rd International Conference on Higher Education Advances es_ES
dc.rights Reconocimiento - No comercial - Sin obra derivada (by-nc-nd) es_ES
dc.subject Higher Education es_ES
dc.subject Learning es_ES
dc.subject Educational systems es_ES
dc.subject Teaching es_ES
dc.subject Online education es_ES
dc.subject Student experience es_ES
dc.subject Expectations es_ES
dc.subject Retention es_ES
dc.subject Higher education management es_ES
dc.title Online Students’ Expectations Differ: The advantage of assessing students’ expectations in online education es_ES
dc.type Capítulo de libro es_ES
dc.type Comunicación en congreso es_ES
dc.identifier.doi 10.4995/HEAD17.2017.5525
dc.rights.accessRights Abierto es_ES
dc.description.bibliographicCitation Wieser, D.; Seeler, J.; Sixl-Daniell, K.; Zehrer, A. (2017). Online Students’ Expectations Differ: The advantage of assessing students’ expectations in online education. En Proceedings of the 3rd International Conference on Higher Education Advances. Editorial Universitat Politècnica de València. 1113-1120. https://doi.org/10.4995/HEAD17.2017.5525 es_ES
dc.description.accrualMethod OCS es_ES
dc.relation.conferencename Third International Conference on Higher Education Advances es_ES
dc.relation.conferencedate June 21-23,2017 es_ES
dc.relation.conferenceplace Valencia, Spain es_ES
dc.relation.publisherversion http://ocs.editorial.upv.es/index.php/HEAD/HEAD17/paper/view/5525 es_ES
dc.description.upvformatpinicio 1113 es_ES
dc.description.upvformatpfin 1120 es_ES
dc.type.version info:eu-repo/semantics/publishedVersion es_ES
dc.relation.pasarela OCS\5525 es_ES


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