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Route effect on the perception of public transport services quality

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Route effect on the perception of public transport services quality

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Chica-Olmo, J.; Gachs-Sánchez, H.; Lizárraga, C. (2016). Route effect on the perception of public transport services quality. En XII Congreso de ingeniería del transporte. 7, 8 y 9 de Junio, Valencia (España). Editorial Universitat Politècnica de València. 2175-2190. doi:10.4995/CIT2016.2015.3515

Por favor, use este identificador para citar o enlazar este ítem: http://hdl.handle.net/10251/90331

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Title: Route effect on the perception of public transport services quality
Author:
Issued date:
Abstract:
[EN] User satisfaction sets a basic example for public service quality, especially those considered as basic necessities. The quality in transport service related to conceptualization and measurement, as a decisive demand ...[+]
Subjects: Quality , Travellers perception , Lines and routes , Technical and functional factor
Copyrigths: Reconocimiento - No comercial - Sin obra derivada (by-nc-nd)
ISBN: 9788460899600
Source:
XII Congreso de ingeniería del transporte. 7, 8 y 9 de Junio, Valencia (España).
DOI: 10.4995/CIT2016.2015.3515
Publisher:
Editorial Universitat Politècnica de València
Publisher version: http://ocs.editorial.upv.es/index.php/CIT/CIT2016/paper/view/3515
Conference name: CIT2016. Congreso de Ingeniería del Transporte
Conference place: Valencia, Spain
Conference date: June 07-09,2016
Type: Capítulo de libro Comunicación en congreso

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