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dc.contributor.author | Chica-Olmo, Jorge | es_ES |
dc.contributor.author | Gachs-Sánchez, Héctor | es_ES |
dc.contributor.author | Lizárraga, Carmen | es_ES |
dc.date.accessioned | 2017-11-02T09:46:20Z | |
dc.date.available | 2017-11-02T09:46:20Z | |
dc.date.issued | 2016-06-01 | |
dc.identifier.isbn | 9788460899600 | |
dc.identifier.uri | http://hdl.handle.net/10251/90331 | |
dc.description.abstract | [EN] User satisfaction sets a basic example for public service quality, especially those considered as basic necessities. The quality in transport service related to conceptualization and measurement, as a decisive demand key, presents challenges for both economic and mobility policies. Several operator companies are involved in the transport sector. Therefore this report aims to design a model of overall satisfaction based on the level of satisfaction with a specific set of factors, considering individual characteristics of users and the differential effect of different bus lines. The current presentation has applied a combined method, using Nonlinear Principal Component Analysis (NLPCA) and a Logit Multilevel Model (LMLM) in two-steps. | es_ES |
dc.format.extent | 16 | es_ES |
dc.language | Inglés | es_ES |
dc.publisher | Editorial Universitat Politècnica de València | es_ES |
dc.relation.ispartof | XII Congreso de ingeniería del transporte. 7, 8 y 9 de Junio, Valencia (España) | es_ES |
dc.rights | Reconocimiento - No comercial - Sin obra derivada (by-nc-nd) | es_ES |
dc.subject | Quality | es_ES |
dc.subject | Travellers perception | es_ES |
dc.subject | Lines and routes | es_ES |
dc.subject | Technical and functional factor | es_ES |
dc.title | Route effect on the perception of public transport services quality | es_ES |
dc.type | Capítulo de libro | es_ES |
dc.type | Comunicación en congreso | es_ES |
dc.identifier.doi | 10.4995/CIT2016.2015.3515 | |
dc.rights.accessRights | Abierto | es_ES |
dc.description.bibliographicCitation | Chica-Olmo, J.; Gachs-Sánchez, H.; Lizárraga, C. (2016). Route effect on the perception of public transport services quality. En XII Congreso de ingeniería del transporte. 7, 8 y 9 de Junio, Valencia (España). Editorial Universitat Politècnica de València. 2175-2190. https://doi.org/10.4995/CIT2016.2015.3515 | es_ES |
dc.description.accrualMethod | OCS | es_ES |
dc.relation.conferencename | CIT2016. Congreso de Ingeniería del Transporte | es_ES |
dc.relation.conferencedate | June 07-09,2016 | es_ES |
dc.relation.conferenceplace | Valencia, Spain | es_ES |
dc.relation.publisherversion | http://ocs.editorial.upv.es/index.php/CIT/CIT2016/paper/view/3515 | es_ES |
dc.description.upvformatpinicio | 2175 | es_ES |
dc.description.upvformatpfin | 2190 | es_ES |
dc.type.version | info:eu-repo/semantics/publishedVersion | es_ES |
dc.relation.pasarela | OCS\3515 | es_ES |