dc.contributor.author |
Herrero Tomás, María Dolores
|
es_ES |
dc.contributor.author |
González Viosca, Emilio
|
es_ES |
dc.date.accessioned |
2017-11-06T08:00:20Z |
|
dc.date.available |
2017-11-06T08:00:20Z |
|
dc.date.issued |
2016-06-01 |
|
dc.identifier.isbn |
9788460899600 |
|
dc.identifier.uri |
http://hdl.handle.net/10251/90478 |
|
dc.description.abstract |
[EN] European cities increasingly face problems caused by transport and traffic. A key factor for
all transport operators is the quality of the passenger experience as this particularly, affects
the uptake of the service.
A comprehensive study (METPEX FP7 EU project - www.metpex.eu) developed by a
consortium of 16 European partners has analysed the quality of the whole journey (door-todoor)
passenger experience, including private or individual forms transport and attending to
specific need of users’ groups. For this purpose, a tool with a technological basis was used
to collect data from 8 trial cities: Bucharest (Romania), Coventry (United Kingdom), Dublin
(Ireland), Grevena (Greece), Rome (Italy), Stockholm (Sweden), Valencia (Spain) and
Vilnius (Lithuania); and five FIA motorist networks countries.
For a correct evaluation of quality experience, it was deployed a subset of key variables
derived from the comprehensive set of potential satisfaction factors that were studied for
each pilot city.
In this paper, results of the travel experience are showed, including analysis of variables
affecting behavior and feelings of passengers |
es_ES |
dc.format.extent |
9 |
es_ES |
dc.language |
Inglés |
es_ES |
dc.publisher |
Editorial Universitat Politècnica de València |
es_ES |
dc.relation.ispartof |
XII Congreso de ingeniería del transporte. 7, 8 y 9 de Junio, Valencia (España) |
es_ES |
dc.rights |
Reconocimiento - No comercial - Sin obra derivada (by-nc-nd) |
es_ES |
dc.subject |
Quality |
es_ES |
dc.subject |
Journey |
es_ES |
dc.subject |
Transport |
es_ES |
dc.title |
ANALYSIS OF THE QUALITY OF THE WHOLE JOURNEY (DOOR-TO-DOOR) PASSENGER EXPERIENCE |
es_ES |
dc.type |
Capítulo de libro |
es_ES |
dc.type |
Comunicación en congreso |
es_ES |
dc.identifier.doi |
10.4995/CIT2016.2015.4083 |
|
dc.rights.accessRights |
Abierto |
es_ES |
dc.description.bibliographicCitation |
Herrero Tomás, MD.; González Viosca, E. (2016). ANALYSIS OF THE QUALITY OF THE WHOLE JOURNEY (DOOR-TO-DOOR) PASSENGER EXPERIENCE. En XII Congreso de ingeniería del transporte. 7, 8 y 9 de Junio, Valencia (España). Editorial Universitat Politècnica de València. 2166-2174. https://doi.org/10.4995/CIT2016.2015.4083 |
es_ES |
dc.description.accrualMethod |
OCS |
es_ES |
dc.relation.conferencename |
CIT2016. Congreso de Ingeniería del Transporte |
es_ES |
dc.relation.conferencedate |
June 07-09,2016 |
es_ES |
dc.relation.conferenceplace |
Valencia, Spain |
es_ES |
dc.relation.publisherversion |
http://ocs.editorial.upv.es/index.php/CIT/CIT2016/paper/view/4083 |
es_ES |
dc.description.upvformatpinicio |
2166 |
es_ES |
dc.description.upvformatpfin |
2174 |
es_ES |
dc.type.version |
info:eu-repo/semantics/publishedVersion |
es_ES |
dc.relation.pasarela |
OCS\4083 |
es_ES |