Facilitating organisational learning through teamwork-based knowledge management: evidence from Spain

Abstract

[EN] In the context of organisational learning optimisation through knowledge management policies, it is essential to pay careful attention to teamwork design and dynamics. Having these ideas in mind, the aim of our paper is to empirically study whether a number of knowledge management policies related to team design and dynamics facilitate organisational learning processes across the different ontological levels (individual, group, and organisational-institutional). Hence, we propose a model linking teamwork-design based on knowledge management policies (including the sub-dimensions of team composition, team bonding, and team bridging) and organisational learning. We test this model in a sample of large Spanish companies. Our findings highlight the role of, on the one hand, individual-group learning level and, on the other hand, institutional learning level, as the two cornerstones of organisational learning. Furthermore, team autonomy and creativity stand out as crucial factors for successful knowledge management policies.