Tabla de contenidos

• Triple Bottom-line Business Model. Case study on the organic food retailing
• Relationship between the use of an app and grades in Operations Management in Bachelor Degree
• Protocol: action planning for action research about kaizen in public organizations. The case of higher education
• Protocol: Is there agreement or disagreement between the absolute and relative impact indices obtained from the Web of Science and Scopus data?
• Protocol: Literature review on the psychometric properties of the short versions of the scales of social desirability in the answers to competency self-assessment questionnaires